01Enter dental lab and patient informationEnter the dental lab, staff member, and patient information for the request.

Feature Description

1. This section is used to select the ordering dental clinic and enter staff and patient information before creating the request form.
2. If the dental lab creates the request form, please enter the dental clinic information.
3. Patient name is required. Chart number is optional, but entering it is recommended.

How to Use

1. Select the dental lab or dental clinic.
2. Select the staff member or assigned dental hygienist.
3. Enter the patient name and chart number.

TIP

1. Entering the chart number makes it easier to identify the same patient and search orders later.
2. If the desired dental lab or dental clinic is not displayed, first check the client status in Affiliation Management.
3. Request forms created for unregistered dental clinics are not linked to dental clinic accounts on the platform, so they are managed separately as internal management clients.

02Select data type and completion dateSelect whether the case uses physical delivery or file transfer, and set the requested completion date.

Feature Description

1. Select the data delivery method as IMP or SCAN.
2. The order date is set based on the day the order is created. If the dental lab separately enters a request form for an unregistered dental clinic, please enter the actual order date.
3. The completion date can be adjusted to match the delivery or production completion schedule.

How to Use

1. Select IMP when proceeding with physical delivery.
2. Select SCAN when attaching digital files such as scan files.
3. If the completion date does not match the actual delivery schedule, edit the date.

TIP

1. The order date and submission date may be different, so enter the actual order date accurately.
2. If requesting a completion date earlier than 7 days, consult the dental lab in advance.

03Select order statusSelect whether the order is new, remake, repair, or design-only.

Feature Description

1. This section is used to select the order status based on the purpose of the work.
2. Use New for a standard new request. It is selected by default.

How to Use

1. Select New for the first production request.
2. Select Remake when remake work is required.
3. Select Repair for repair requests.
4. Select DesignOnly when requesting design work only.

TIP

1. For Remake or Repair, leaving the previous request information and reason helps with future work history, settlement, and production management.

04Select tooth positionSelect the tooth position to be worked on.

Feature Description

1. This section is used to specify the tooth number where the selected prosthetic work will be applied.
2. You can select the full upper arch, full lower arch, or individual teeth.

How to Use

1. Click the tooth number to be worked on.
2. Select full upper arch or full lower arch when full-arch work is needed.
3. For connected work such as bridges or pontics, select the required tooth range.

TIP

1. Both the prosthetic item and tooth selection must be completed for the saved order details to be reflected correctly.

05Select prosthetic itemSelect the category and detailed item for the prosthetic work to request.

Feature Description

1. Select a work category such as implant, general prosthetics, orthodontics, or guide from the left area.
2. The list is displayed based on the prosthetic items registered by the dental lab.

How to Use

1. Select a category.
2. Check the detailed prosthetic item.
3. After selecting all required items, click Save.

TIP

1. If the desired prosthetic item is not displayed, check the dental lab’s prosthetic fee settings and request the dental lab to register the item if needed.

06Select shadeSelect tooth shade information if needed.

Feature Description

1. This section is used to select shade information such as A1, A2, A3, A3.5, Photo Reference, or Other.
2. It is used as reference information for dental lab production.

How to Use

1. Select the applicable shade button.
2. If a photo reference is needed, select Photo Reference and add the photo in the file attachment area.
3. For shades not listed, select Other and enter the details in the remarks.

TIP

1. For work where shade is important, sending photos and notes together can reduce the need for rechecking.

07Files / Additional Items and work optionsCheck scan, CT, other files, additional items, and Vital/Hook options.

Feature Description

1. This section is used to attach files needed for the work or check whether physical additional items are included.
2. Vital / Non-Vital and Hook / Non-Hook are reference options for dental lab work.
3. For surgical guide cases, please attach both SCAN and CT files to use the Web Viewer.

How to Use

1. Select the required items among scan file, CT file, file attachment, and additional items.
2. Check the tooth vitality status and Hook option if needed.
3. Confirm that all files received from the dental clinic have been attached without omissions.

TIP

1. Some work, such as surgical guides, may require both scan and CT files.
2. If additional items are included, confirm that the delivered items match the request form details.

08Save and add order detailsSave the selected work details to the order list and add multiple items if needed.

Feature Description

1. Clicking Save reflects the currently selected work details in the order list.
2. Multiple work items can be added to one request form.

How to Use

1. Check the prosthetic item, tooth, shade, and file options.
2. Click Save.
3. If there is additional work, enter the work details in the same way and click Save again.

TIP

1. Before submission, check that the saved work is reflected correctly in the order details area on the right.

09Register favoritesSave frequently used work combinations for quick entry.

Feature Description

1. If frequently ordered prosthetic combinations are similar for each dental clinic, you can register them as favorites.
2. Selecting a registered favorite can reduce the time needed to enter work details.

How to Use

1. Select the frequently used category and prosthetic item.
2. Configure the required options and click Add.
3. For future orders from the same dental clinic, quickly select the saved combination from Favorites.

TIP

1. Favorites are most effective when the work process is consistent for each dental clinic.

10Enter details and final submissionEnter additional requests and complete the final review on the submission screen.

Feature Description

1. Use Details to enter requests that are difficult to communicate through prosthetic item selection alone.
2. Click Submit to open the request form review screen, then review the order details and complete final submission.

How to Use

1. Enter any necessary requests within 500 characters.
2. Check the saved order details.
3. Click Submit to review the order details on the request form screen.
4. Click Final Submit to complete the request form.

TIP

1. Request forms created directly by the dental lab are used for work management, prosthetic production summaries, and settlement management.